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What payment methods are available? |
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The Vivid Tools Web Store accepts PayPal as the payment method. PayPal accepts Visa, Mastercard, etc. You do not need a PayPal account to make a purchase. |
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What is your Privacy Policy? |
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Your privacy is important to us. At various times, Vivid Tools requests personal information such as when ordering products, make requests, and registering to receive materials. Information we collect may include your name, address, telephone number, and email address. Vivid Tools will not sell your private information to any outside company for its use in marketing or solicitation. Vivid Tools may disclose your information in certain cases where we have your permission or under special circumstances, such as when we believe it is required by law. Vivid Tools welcomes your questions and comments about our Privacy Policy. |
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What is the Refund policy? |
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We stand behind our products and want you to be satisfied with your purchase. We provide a fully functional trial version of all our products and will issue refunds on a case-by-case bases only. |
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I purchased your software and found a bug. What can I do? |
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No worries! All our products come with free updates for minor version numbers.
Version Numbering Example
In version Z.Y.X:
- Major version number is Z
- Minor version number is Y
- Revision number is X
Free Updates Example 1
If you purchased version Z.Y.6 you are entitled to updates Z.Y.7, Z.Y.8, and Z.Y.9.
Free Updates Example 2
If you purchased version Z.Y.0 you are entitled to updates Z.Y.1, Z.Y.2, Z.Y.3, Z.Y.5, Z.Y.6, Z.Y.7, Z.Y.8, and Z.Y.9.
To report a bug please login to the Support center. |
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Store FAQs 
