Please Contact Us prior to your purchase if you have any questions about our Web Store policies.

Payment

All prices listed are in US dollars. Payment must be made using PayPal. PayPal accepts Visa, Mastercard, etc. You do not need a PayPal account to make a purchase.

Return Policy

We stand behind our products and want you to be satisfied with your purchase. We provide a free fully functional 7-day trial version of all our products and will issue refunds on a case-by-case bases only. If you activate a license you will typically not be eligible for a refund.

Security

While we take every reasonable security precaution available in providing this service, Vivid Tools is not liable for any loss or damages as a result of a breach of security which compromises our websites or related computer systems. Vivid Tools does not retain any information required to charge payment to your credit card on our systems after you have completed your purchase from our Web Store.

Warranty

Products offered on the Vivid Tools Web Store are without warranty or guarantee, except as otherwise provided in the individual End User License Agreement. Products on the Vivid Tools Web Store are offered on an "as is" basis, without any warranty that a Product will run correctly on any particular computer system, even if that system complies with the published minimum requirements. Vivid Tools disclaims all implied warranties, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose. Vivid Tools will not be liable for any consequential or incidental damages resulting from use of a Product licensed from the Vivid Tools Web Store and, in no event shall Vivid Tools be liable for damages beyond the license cost of the Product.

Information on the Website